Last week, I watched two coworkers sit across from each other in silence — both convinced the other “didn’t care.” One kept checking emails; the other avoided eye contact. They weren’t arguing, but they weren’t connecting either. And yet, both wanted the same thing: to feel heard.
That quiet disconnect happens everywhere — boardrooms, classrooms, therapy offices, even in our own homes. The truth is, most of us aren’t short on communication. We’re short on connection.