Understanding sympathy and empathy and the nuanced difference between the two is very important when it comes to your relationships, especially your workplace relationships.
You may request to cancel your class for a full refund, up to 72 hours before the date and time of the event. Cancellations between 25-72 hours before the event may transferred to a different date/time of the same class. Cancellation requests made within 24 hours of the class date/time may not receive a refund nor a transfer, unless in the case of an emergency. When you register for a class, you agree to these terms.
Mrs. Frank passion is rooted in helping teams communicate effectively and has been working successfully in this field for over 20 years.
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